Refund and Return Policy:
At Walldecorx, we prioritize your satisfaction with our wall decor. To ensure transparency, please note the following policies:
Returns, Refunds, and Exchanges:
– We do not accept returns, refunds, or exchanges unless the item is damaged or defective upon receipt.
Damaged or Defective Items:
– In the event of receiving a damaged or defective item, promptly contact our customer service at stormexport2008@gmail.com for assistance.
Non-Returnable Items:
– Personalized or custom-made wall decor.
– Items not in their original condition or missing packaging.
Return Process:
1. Contact our customer service within 30 days of receiving your order at stormexport2008@gmail.com.
2. Provide your order number and details of the issue.
3. Our team will guide you through the necessary steps for resolution.
Return Shipping:
– Customers are responsible for return shipping costs, unless the return is due to our error or a defective product.
We appreciate your understanding and cooperation. If you have any questions, please feel free to reach out to stormexport2008@gmail.com. Thank you for choosing Walldecorx.